gt4d Platform Privacy Notice
This page describes what data we collect when you use gt4d and how we keep that data protected. We collect only information necessary to operate the platform securely, process payments, and comply with anti-money-laundering law. We do not sell your data, do not share it with advertisers, and do not use it for marketing purposes without your consent.
When you register on gt4d, we ask for your full name, date of birth, national ID number, email address, and phone number. We encrypt this information and store it on secure servers. Before your first withdrawal, we verify your identity using third-party services that cross-check government databases. This process typically takes subject to verification to 2 hours.
We understand that privacy matters, especially for users across Jakarta, Surabaya, Bandung, Medan, and Semarang. Your data remains encrypted at rest and in transit. We retain it only as long as necessary for regulatory compliance. After your account closes, we purge personal information within 30 days unless law requires longer retention.
What Data We Collect on gt4d
We collect several categories of information to operate gt4d fairly and securely:
- Account data: full name, date of birth, national ID number, email, phone number, physical address
- Payment data: QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet details, and bank account information (mobile banking, local payment, online payment, e-wallet)
- Transaction records: deposits, withdrawals, game entries, payouts, timestamps, and balance history
- Device and network data: IP address, device type, operating system, browser version, and session ID for security and troubleshooting
- Gameplay data: which games you enter, how long you play, and your results (for internal analytics only)
- Communication data: any emails or live-chat messages you send to our support team
We do not collect biometric data, precise location data, or browsing history outside gt4d. We do not use cookies to track you across other websites. We use first-party cookies only to maintain your login session and remember your preferences (language, video quality, notification settings).
How We Use Your Data on gt4d
We use the information we collect for specific, necessary purposes:
- Account operation: creating and maintaining your account, processing deposits and withdrawals, updating your balance
- Verification and compliance: verifying your identity (KYC), detecting fraud, and complying with anti-money-laundering regulations
- Payment processing: sending payment requests to mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank (online payment, e-wallet, mobile banking, local payment)
- Customer support: responding to your inquiries, troubleshooting technical issues, and resolving disputes
- Security: monitoring for suspicious activity, preventing fraud, and protecting your account from unauthorised access
- Legal obligations: retaining records as required by financial regulations and tax law
We do not use your data for marketing
We do not sell your email, phone, or preferences to third parties. We do not send unsolicited promotional emails. If we contact you, it is only regarding your account, withdrawals, or support responses you initiated.
Third-Party Processors and Data Sharing
We share your data with trusted partners only when necessary to operate gt4d:
- Payment providers: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive payment information to process transactions
- Identity verification services: we share your name, ID number, and phone with third-party KYC providers to verify your identity
- Hosting and cloud providers: our servers may sit outside your jurisdiction (typically Southeast Asia or Europe); your encrypted data is stored with enterprise-grade security
- Legal authorities: if required by court order or law, we may disclose account information to government agencies
All third-party partners sign strict data-protection agreements. They use your data only for the purposes we specify and may not share it further or use it for their own marketing.
Your Rights and Data Access on gt4d
You have the right to access, correct, or delete your personal data. To request your data, contact our support team with proof of account ownership. We provide your information within 10 business days in a standard format (usually CSV or PDF).
You may request correction of inaccurate information (e.g., correcting a misspelled name or outdated address). We update your records and notify any third-party processors within 5 business days.
You may request deletion of your data by closing your account. Upon closure, we retain your transaction records for two years to comply with financial regulations, then purge all personal identifying information. If you dispute a transaction or chargeback is filed against us, we may retain your data longer pending resolution.
Cookies and Tracking on gt4d
We use first-party cookies to store your login session and remember your preferences (language, video quality, 2FA status). These cookies expire after 90 days of inactivity or when you log out. We do not use third-party tracking cookies or share cookie data with advertisers.
Our analytics system (used to count page views and identify broken features) does not track you across websites and does not store personally identifiable information. We do not use Google Analytics or similar cross-site tracking services.
Push notifications on gt4d (if enabled) alert you to account activity, withdrawals, or draws you have entered. You can disable notifications in your account settings anytime. We do not send unsolicited notifications or use them for marketing.
Data Retention and Account Deletion on gt4d
We retain your account data for as long as your account is active. Once you close your account, we retain transaction records for two years as required by anti-money-laundering regulations. After two years, we delete all personal data unless law requires longer retention.
If your account becomes inactive (no login or transaction for 12 months), we may archive your data. If inactive for 24 months, we may close your account and reserve the right to forfeit unclaimed balances per local law. We notify you via email before archiving or closure if possible.
If you request data deletion and no legal hold applies, we delete your information within 30 days. Some data (transaction hashes, anonymised gameplay statistics) may be retained longer for security and compliance purposes, but this data is not linked to your identity.
Security Practices at gt4d
We encrypt all data end-to-end using TLS 1.3 (for data in transit) and AES-256 (for data at rest). Payment credentials are never stored in plain text; we tokenise them and route requests directly to payment providers. Your password is hashed with a strong algorithm and salted; we never store your password in readable form.
We implement two-factor authentication (2FA) for account security. With 2FA enabled, any withdrawal or password change requires a second code sent to your phone. We recommend all users enable 2FA.
We conduct regular security audits and penetration testing. If we discover a data breach affecting gt4d users, we notify affected users and authorities within 72 hours as required by law.
Contact and Policy Updates
If you have questions about your data or this privacy policy, contact our support team via live chat or email. We respond to privacy inquiries within 5 business days.
We may update this policy periodically to reflect changes in our service or applicable law. We notify users of material changes via email at least 14 days before they take effect. Your continued use of gt4d after changes constitute acceptance of the updated policy.
Summary
We collect only the data necessary to operate gt4d, process payments, and comply with law. We encrypt your information, verify your identity before withdrawals, and do not share your data with marketers. All payment providers (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) sign strict confidentiality agreements. You can access, correct, or request deletion of your data anytime.
If you are uncomfortable with how we handle your data, you may close your account and request a final withdrawal. We process closures within 5 business days and purge your personal information within 30 days thereafter.